Post-flight metrics
Post-flight review: reconcile seven metrics before explaining them
The first step is not a narrative. Confirm denominators, timestamps, and monetary definitions reconcile.
Start with three identity checks
Check that boarded passengers do not exceed usable seats, bookings reconcile to boarded, no-show, refund, or reaccommodation statuses, and load factor uses final usable capacity. If aircraft changed, show planned and final capacity separately.
| Metric | Result |
|---|---|
| Seats | 174 |
| Booked | 158 |
| Boarded | 154 |
| No-shows | 4 |
| Load factor | 88.5% |
| Fare revenue | SGD 64,680 |
| Fare revenue / available seat | SGD 371.72 |
Recompute the result from source figures
The example has 174 seats and 154 boarded passengers, so load factor is 154 ÷ 174 = 88.5% when rounded. Fare revenue of SGD 64,680 divided by 174 available seats gives SGD 371.72 per available seat.
The gap between 158 bookings and 154 boarded passengers is four no-shows. If the system separately tracks standbys, staff travel, or infants, state whether they sit inside either count.
Explanations must return to decision time
Place the D-30, D-14, and D-7 forecasts, inventory actions, and information then available on one timeline. The final 88.5% load factor cannot by itself validate an opening or protection decision; review pickup, fare level, and alternative explanations.
Definitions limit the conclusion
Fare revenue here excludes taxes, ancillaries, cargo, connecting allocation, and costs, and is not distance-normalised. Fare revenue per available seat reconciles this example; it is not a substitute for RASK, contribution, or route profit.